Frequently Asked Questions
Everything you need to know about shopping at WHACK Sports
What are your shipping rates and delivery times?
We offer standard and express shipping options. Standard delivery typically takes 3-7 business days, while express shipping takes 1-3 business days depending on your location.
How do I return or exchange a product?
You can return unused items in their original packaging within 30 days of purchase. Simply contact our support team to initiate a return authorization and receive a shipping label.
Are your sports products covered by a warranty?
Yes, all our premium equipment comes with a manufacturer's warranty. The duration varies by brand and product type, typically ranging from 6 to 12 months for structural defects.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Afterpay and Klarna.
Do you offer international shipping?
Yes, WHACK Sports ships to most countries worldwide. International shipping costs and delivery windows are calculated at checkout based on the destination and package weight.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.